Privacy Policy

Who we are

Our website address is: https://payzel.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the PayZel service to see if you are using it. The PayZel service privacy policy is available here: https://payzel.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How we use the information we collect

We collect this information from or about you in order to:

• provide you and other customers with access to the products and services offered through the Site;
• improve our insights so we can tailor our content and advertising, and provide you with offer recommendations and/or insights that are most relevant to you;
• provide notices and other information to you about, or in connection with, these products and services;
• provide customer support;
• detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, fulfill legal requirements and enforce our agreements;
• debug to identify and repair errors that impair existing intended functionality;
• provide, maintain, develop and improve our services, your experience, and to protect PayZel and its users; and
• improve your experience accessing the products and services offered through the Site by recognizing you as a customer and remembering information you previously provided so that you will not have to re-enter it.

How we collect information

We collect information about you:

• Directly from you when you register on the Site and use the Site and our products and services; fill out forms or fields such as when you request a loan offer, or apply for a loan or to be an investor; through the services you opt in to, such as when you receive third party loan offers or choose automatic bank account verification; from your transactions, including your security purchases, loan repayments, account funding and withdrawals; and your communications with us.
• Automatically from you when you visit the Site or use the products and services available on the Site:
  • We collect certain information from your computer, mobile phone or other access device that is automatically reported by your browser or mobile device each time you access the Site;
  • We automatically record certain log file information such as IP address, browser type, and what you do on our Site;
  • We may also employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our users;
  • We may also use clear gifs in HTML-based emails sent to you to track which emails are opened and which links are clicked by recipients;
  • We (or companies we work with) may place small data files called cookies or pixel tags on your computer or other device.
  • You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of the Site. The help legal section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.
• From third party service providers including information we request on your behalf from credit reporting agencies such as TransUnion, Equifax, and/or Experian, information we receive from third party data partners who supplement and/or verify information we collect from you, and information we access from public records or websites.
• From third party referral partners that you engage with who may pass certain information about you and your use of their service to us. This information could include any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before visiting the Site.
• From third-party advertisers that use cookies on the Site for the purposes of targeted behavioral advertising. Although you may not opt out of receiving online advertisements generally, you may control the collection of data by third party advertisers on our Site used for targeted advertising during your visits to other websites.
  

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How we use the information we collect

We collect this information from or about you in order to:

• provide you and other customers with access to the products and services offered through the Site;
• improve our insights so we can tailor our content and advertising, and provide you with offer recommendations and/or insights that are most relevant to you;
• provide notices and other information to you about, or in connection with, these products and services;
• provide customer support;
• detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, fulfill legal requirements and enforce our agreements;
• debug to identify and repair errors that impair existing intended functionality;
• provide, maintain, develop and improve our services, your experience, and to protect PayZel and its users; and
• improve your experience accessing the products and services offered through the Site by recognizing you as a customer and remembering information you previously provided so that you will not have to re-enter it.
  

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What information we share

All financial companies need to share customers’ personal information to run their everyday business. Subject to any applicable legal exemptions including the Gramm-Leach Bliley Act, and/or the California Consumer Privacy Act, we may share your personal information, including non-public personal information with:

• Creditors that you request a conditional loan offers from or who decline to pre-approve you for a loan when you request a loan offer;
• Service providers who help with parts of our business operations such as fraud prevention, servicing, bill collection, debt collection, marketing and technology services, product development, and nonaffiliated financial institutions that we partner with to market or provide the products or services to you;
• Credit reporting agencies to report account information, at your direction and otherwise as permitted by law;
• Debt collection companies that purchase your loan from a Creditor if it has been charged off;
• Companies that we plan to merge with or be acquired by, or companies we plan to sell, divest or transfer all or a portion of our products and/or services to, including any back-up service provider or back-up administrator we, or any Creditor engage in the event we stop operating;
• Law enforcement, government officials, or other third parties when (1) we are compelled to do so by a subpoena, court order or similar legal procedure, (2) we need to do so to comply with law, or (3) if we believe in good faith that the disclosure of your personal information is necessary to prevent physical harm or financial loss or to report suspected illegal activity; and
• Other third parties but only if you consent or direct us to do so.

If you select a loan offer from our partnering banks when you sign your promissory note, your loans may automatically be allocated to investors as follows:

• Investors may purchase your loan directly from us. We provide information about you included in your application, including personally identifiable, financial, and credit information, and your loan terms to these investors and their agents and trustees in advance of their purchase of your loan.
• As the servicer of your loan we will also share information we obtain in servicing your loan, including about your repayments, to PayZel Partners, who become the Creditor of your loan, any subsequent purchaser of your loan, and each of their agents or trustees.

If you have an income share agreement, we will share your name and information about your repayment history with investors in your income share agreement.

PayZel will not sell or rent any of your personal information to third parties and only shares your personal information with third parties as described above.

Information that has been deidentified so that it does not identify a specific user is not considered personal information.

Federal and state laws allow you to restrict the sharing of your personal information in certain instances such as sharing your information so that third parties can market to you. However, because we will not share your information in these instances without your express consent, there is no need for you to opt-out from the information we share.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.